How can I change my invoice address and payment data?

Answer
Stift

You can change your billing and payment details for XING memberships yourself at any time.

We can not change your payment details for you due to data protection laws. 

Your billing address and payment details can be updated here.

If an already issued invoice needs to reflect the updated information, please contact us via the contact form and state the current invoice number Go to contact form

If you encounter any problems entering your payment information, please note the following points:

  1. Make sure you enter numbers without any spaces or special characters
  2. Even if you only want to change your credit card's expiry date you'll need to re-enter all of your credit card details
  3. Don't forget to enter your credit card's security code
  4. Please make sure you save your changes
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Support Mitarbeiter

We will then use your new billing data from the next bill. Do you need an old invoice with the new address? Then please change the address as described. Then write to us using the contact form. We will be happy to issue you with an amended invoice.

Contact form

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Warnschild

Having trouble changing your payment details? Then please note the following:

  • The numbers must be entered without spaces or special characters.
  • Only the expiry date of the credit card has changed? In this case, all the data must still be re-entered.
  • For credit cards, also state the current security number.
  • Try using a different internet browser or clear cookies and cache.
FAQ ID: 710