Why have I received a letter from a receivables management company?

XING Hilfebereich

Why have I received a letter from a receivables management company?

If you’re behind paying your invoice, we pass on outstanding receivables to a company specialised in handling claims like this.

 

If you use private products (e.g. Premium, ProJobs):

We send you three payment reminders for invoices relating to private products.

The first two of these reminders is sent by e-mail to the login and notification address you’ve saved on XING.
The third reminder is sent by post to the billing address saved in your account details.

We pass on all outstanding receivables to a third-party company as soon as the payment deadline stated on the third reminder by post has expired.

Click here to find out which companies we work with.

 

If you use business products (e.g. ads, job ads, ProCoach):

We send you two payment reminders for invoices relating to business products.

The first of these reminders will be sent on the 18th of the month and the second on 28th of the month.

We pass on all outstanding payments to a receivables management company on the 10th of the month following the date the invoice was issued.

Click here to find out which companies we work with.

FAQ ID: 67485
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