If an invoice is not paid on time, we transfer the claim to a receivables management company. The outstanding debt must be settled with the company. If you have any questions about the outstanding invoice, please contact the company directly.
You use a private customer product (e.g. Premium, ProJobs)
We will send you a total of three payment reminders by email to the login and notification address provided and, if necessary, the third reminder by post to the billing address provided in your profile.
We will also notify you of outstanding claims in your XING profile and by XING message.
You use advertisements or Premium licenses for your employees
For these products, we will send a total of two payment reminders to the email addresses provided.
Here you can find the receivables management companies we work with.