Cancel my subscription purchased via the app

Answer

As the subscription was purchased via Apple iTunes, the cancellation must also be done via Apple iTunes.

Here is how to proceed with the cancellation of your XING subscription:

1. Go to "settings" in your iPhone.
2. Tap on your name at the top ("Apple ID, iCloud, Media & Purchases").
3. Tap on "Subscriptions".
4. Select the XING subscription and deactivate the automatic renewal.

If you have issues with the cancellation process, please contact the iTunes support directly.

As you purchased your XING subscription via the Google Play Store on Android, the cancellation must also be done directly via the Google Play Store.

To cancel your XING subscription from your Android device:

1. Open the Google Play Store app on your Android smartphone or tablet.
2. Tap the three-dash menu > Subscriptions.
3. Select the subscription you want to cancel and tap on cancel subscription.
4. Follow the instructions shown.

You can also do this from your computer:

1. Go to play.google.com/store/account.
2. Search for the XING subscription.
3. Click on cancel subscription.

If you have issues with the cancellation process, please contact the Google Play support directly.

FAQ ID: 12130