Why can’t I log in to the XING app?

XING Hilfebereich

Why can’t I log in to the XING app?

You can log in to the XING app using the same login details as for the standard website. If you find you can’t log in to the XING app, please try the following:

  • Restart your smartphone or tablet.
  • Check the keyboard settings for your smartphone/tablet.
  • Uninstall the XING app, then download it again and reinstall it.  
  • Check whether it is possible to log in using your username instead of your e-mail address (or vice versa).
  • If you’re using an iPhone/iPad: make sure the time is automatically set in your iOS settings and then try to log in.
  • Log in to XING on your PC and change your password and/or username in the settings (https://www.xing.com/app/settings). Please make sure you don’t include any spaces, @ signs or colons in your username.
  • If you are having general problems accessing your XING account, please request new login details by clicking on "Having problems logging in?"  (https://login.xing.com/recovery).
FAQ ID: 67658
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