How do I communicate successfully on XING and what do I need to look out for?
Open communication and direct exchanges with potential business partners are the cornerstones of successful and efficient networking.
XING offers a number of different communication methods for professional exchanges with other members. Always bear in mind that factors such as gestures and body language are not involved, and that humour, sarcasm and irony may be misunderstood by other members due to the lack of non-verbal communication. Abbreviations, emoticons and common codes of conversation are not familiar and obvious to all users.
Formulate your messages, posts, comments and entries in a clear and polite way and always take the interests of your communication partners into account. At all times treat your opposite number with respect and the necessary appreciation. We recommend that you always combine your contact request with a personal message. It is particularly important to refer to the relevant profile when you don’t know the person concerned. This creates a sense of trust in the person you are contacting and is less likely to be viewed as bothersome and therefore dismissed as spam.
Private or false messages or posts may not be published. All posts and comments that violate the law, the Terms & Conditions or this Netiquette may lead to the deletion of your profile or your exclusion from the group.
Communication and Culture
As an international online platform, the social network XING offers its members the opportunity to network beyond national and professional borders and across cultures. This is partly due to the cultural and national identity of individual XING members but is also a result of affiliations with certain professional groups. Different professional groups may each have a different code of language and behaviour. This must be borne in mind when communicating between people with profiles from different professional groups.
Status updates in profiles
The communication between your own contacts can also be managed quickly and easily via status reports. You have the option of inserting a message, a link, a job vacancy or a survey.
- Status updates can also be seen by non-contacts
- Status updates can be shared with contacts, which means they can spread fast. You should therefore be careful in your selection of topic and the way you express yourself, since they will appear under your name.
Why is it important to keep your profile up to date?
On the one hand to maintain the quality of your profile, which also acts as a business card and could help you in the search for a new employer. On the other hand, an outdated professional entry in your business card could lead to confusion and suggest to other members that you are still working for your previous company.
Dangers of the net and how best to protect myself
XING as a business network is a trustworthy environment in which you can enjoy profitable business opportunities, stimulating exchanges, and communication with experts or colleagues. However, as in real life, it’s worth proceeding with caution.
- Create a secure password. Update this at regular intervals.
- Never give your password to any third party. The use of a personal profile by more than one person is not permitted.
- If an unknown member offers you large sums of money for a service, this sounds suspicious. If you are sent links to websites, especially in a language you don’t understand, these may prove dangerous in certain circumstances. It is therefore important to remember one basic principle with XING: Behave as carefully as you would in a real life environment.
You can edit your privacy settings on XING at any time according to your personal situation.
Stalking (What is this and what can be done about it?)
Stalking covers all kinds of annoyance, pursuance, surveillance and other personal molestation. In cyber stalking this is done via technical communications media such as mobile phones, the internet or e-f. The insidious thing about cyber stalking is that the stalker can carry out his or her activities largely unrecognised.
How can I protect myself?
- Block your profile for the person you feel is bothering you
- Remove from this person the right to send you messages
- Collect written proof such as messages, contact requests, e-mails, etc.
- Edit your privacy settings on your XING profile at any time according to your situation
- Take legal action
Reporting a profile
Profiles that do not conform to the rules can be reported at any time. Go to the profile in question, click on “More” (top right) and then on “Report profile”.
Please understand that it is not possible for us to send you personal feedback on every report. However you can be sure that we will react immediately to any substantiated reports of this nature.
For all other enquiries, please use our Contact form.
Blocking a profile
When you block a member, your profile can still be found on XING by the person you are blocking. The blocking function only stops them from accessing your profile. This means that your data can no longer be seen by the blocked person. Please note that you can only block members who are not among your direct contacts. In this context please check to see whether your profile is open for non-registered members to access. In this case the person could continue to see your profile in logged-out mode via search engines or by entering the URL of your profile.
In order to edit the relevant settings, please proceed as follows:
In this context we also recommend that you switch off the "… may send you messages" function.
What behaviour is not tolerated on XING
- Molesting, insulting or slandering other members unreasonably (in particular through spam).
- Undertaking or promoting anti-competitive practices, including accelerated canvassing (like chain mails, snowball or pyramid schemes)
- Offensive or sexually suggestive communication
- Streiten, reizen oder diffamieren Sie keine anderen Mitglieder.
- Formulieren Sie möglichst verständlich und präzise. Sie sind verantwortlich für Ihre Inhalte, die Sie auf der Plattform publizieren. Beachten Sie, dass andere Mitglieder Ihre Beiträge unterschiedlich interpretieren könnten.
- Lesen Sie sich aufmerksam die Profilinhalte der Mitglieder durch, welche Sie kontaktieren möchten. Achten Sie speziell darauf beim Anschreiben einen Bezug zum Profil herzustellen.
- Halten Sie Ihr Profil möglichst aktuell, um die Qualität der Plattform für Sie und andere Mitglieder auch zukünftig zu wahren.
- Do not argue with, provoke or defame any other member.
- Formulate your wording as clearly and precisely as possible. You are responsible for the content that you publish on the platform. Be aware that other members may interpret your posts in different ways.
- Read with care the profile content of other members that you wish to contact. When writing to them always include a reference to the profile.
- Keep your profile as up to date as possible in order to maintain the quality of the platform for yourself and other members in future.